1. This is the privacy policy ("Privacy Policy") for the website which is run and provided by Pharsol d.o.o, Vreclova ulica 2, 2311 Hoče, Slovenia, registration number: 7196903000, VAT no.: SI25601580, email: ("The Lab Label" or "we"/"us"/"our").

We will only use the personal data gathered over the website as set out in this Privacy Policy. Below you will find information on how we use your personal data, for which purposes your personal data is used, with whom it is shared and what control and information rights you may have.

By using the website, you specifically consent to the collection, use and disclosure of your information (including personal data) in accordance with this Privacy Policy. We receive and/or you may be asked to provide your information (including personal data) any time you are in contact with us or use the website. As described in detail below, we share your information (including personal data) together with third party partners (as defined below) and use it in ways consistent with this Privacy Policy. We may also use your information (including personal data) together with other information to provide and improve products, services and content.

  • Summary of our processing activities
  • The following summary provides you with a quick overview of the processing activities that are undertaken on our website. You will find more detailed information under the indicated sections below.

    When you visit our website for informational reasons without registering, only limited personal data will be processed to provide you with the website itself.

      • in case you register or subscribe to our newsletter, further personal data will be processed in the scope of such services.
      • Furthermore, your personal data will be used to provide you with interesting advertising for our services and products and for statistical analysis that helps us to improve our website. Additionally, we improve your website experience with third party content.
      • Your personal data may be disclosed to third parties that might be located outside your country of residence; potentially, different data protection standards may apply.
      • We have implemented appropriate safeguards to secure your personal data and retain your personal data only as long as necessary.
      • Under the legislation applicable to you, you may be entitled to exercise certain rights with regard to the processing of your personal data.
    1. Definitions
        • Personal data: means any information relating to a natural person who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, or an online identifier.
        • Processing: means any operation which is performed on personal data, such as collection, recording, organization, structuring, storage, adaptation or any kind of disclosure or other use.
      1. Informational use of the website
      2. When you visit our website for informational reasons, i.e. without registering and without providing us with personal data in any other form, we may automatically collect additional information about you which will contain personal data only in limited cases and which is automatically recognised by our server, such as:

          • the website from which you have been directed to our offer
          • the date and time of your requests
          • your device type, screen resolution and browser version
          • your internet service provider
          • information on your operating system, including language settings
          • information on the offers you have visited on our website

          We use such information only to assist us in providing an effective service (e.g. to adapt our website to the needs of your device or to allow you to log in to our website), and to collect broad demographic information for anonymized, aggregated use.

          The personal data automatically collected is necessary for us to provide the website (Article 6 sec. 1 sent. 1 lit. b GDPR) and for our legitimate interest to guarantee the website’s stability and security (Article 6 sec. 1 sent. 1 lit. f GDPR).

          Personal data that is collected automatically is anonymized immediately and any personally identifiable information is properly erased.

        1. Registration for our Online Shop
        2. Our website offers an online shop and in order to use it you have to set up an account. With regard to the registration of an account and its subsequent use, we process:

            • Information (such as your name and email address) that is provided by registration
            • Information in connection with an account sign-in facility (e.g. log-in and password details)
            • Communications sent by you (e.g. via e-mail or website communication forms)

            Whenever you complete transactions using our website, i.e. purchasing a subscription, further data processing processes may take place, of which you will of course be separately informed.

            We will process the personal data you provide to:

              • Identify you at sign-in
              • Provide you with the services and information offered through the website or which you request
              • Administer your account
              • Communicate with you
              • (behavioural) Advertising and profiling

              For this, the legal basis is Article 6 sec. 1 sent. 1 lit. b GDPR

              The use of your personal data for behavioural advertising and profiling is done for the legitimate interest to improve your experience while using the website (Article 6 sec. 1 sent. 1 lit. f GDPR).

              Your personal data is, in the absence of exceptions within the specific services mentioned below, retained for as long as your user account is used. After deletion of your account, your personal data will be blocked and erased with the next database clean up. Statutory storage obligations or the need for legal actions that may arise from misconduct within the services or payment problems can lead to a longer retention of your personal data. In this case, we will inform you accordingly.

            1. Information about the specific uses that require registration
            2. For the use of the following services you have to set up an account as described in this Privacy Policy. Your customer account retains your personal data for future purchases and other activity. You can delete the personal data as well as the account in your account’s settings. This processing is based on Article 6 sec. 1 sent. 1 lit. b GDPR.

              Online shop

              By statutory law we are required to retain the provided financial data in relation to transactions (including address, payment and order information) for ten years. However, after 2 years we will restrict the processing of your personal data to comply with the statutory requirements and will not process the personal data any further. Regarding this, the retention of your personal data is based on Article 6 sec. 1 sent. 1 lit. c GDPR.

              Other services

              To provide the save search functionality we need your log-in data to identify you and to provide the stored results.

              Other personal data are not collected or stored.

            3. Newsletter
            4. With your email address you can subscribe to our newsletter that provides you with the latest news about our products and services if you consent to receiving such newsletters and may also contain topic-specific advertisements. The legal basis for this processing is Article 6 sec. 1 sent. 1 lit. a GDPR. Your email address will be retained as long as you subscribe to our newsletter.

              You can unsubscribe from this service by opting out via the link provided in each newsletter.


              COOKIES POLICY



              In order to deliver the best value to our users while maintaining the highest level of security, the The Lab Label website implements a selection of cookies. Cookies are small pieces of data sent from The Lab Label and stored in your browser after you consent to their use when you first visit our website. We use our own cookies and cookies provided by trusted third parties to ensure the highest level of security, to improve your experience on The Lab Label, and to track the effectiveness of our marketing activities.

              As a GDPR-compliant website, we put the power to control your privacy in your hands. We will never install cookies in your browser without your explicit consent. Our cookie notice can be annoying, but it's there to inform you fully about what cookies we'd like to use, and lets you decide whether or not to accept them on your own. You can check that our cookie settings work exactly the way we say they do by accessing your browser's developer tools.

              Utility cookies

              We use three types of utility cookies that allow you to use The Lab Label securely and in full: session cookies, a security cookie protecting you from phishing attacks, and consent cookies.

              Statistics cookies

              We also implement cookies provided by selected and trusted third parties that we use for measuring the success of our marketing activities and UX improvements. We only use these cookies to track where our traffic comes from and how users interact with our website - we don't access any of your personal data or preferences.

              Cookie List

              1. Session Cookie

              Type of Cookie : Utility

              Cookie Provider: Shopify

              What it Does

              Session cookies are used to make the user session (from login to logout) work. Without it, the user session mechanism doesn't work and neither does any personalization for the site. These cookies are a bare necessity and while they do identify your browser uniquely, we have no interest in storing this information. Sessions are persisted in the cache and not the database, so your session will only persist for up to 30 days, after which the data is gone and the cookie cannot identify you anymore.


              1. CSRF Cookie

              Type of Cookie: Utility

              Cookie Provider: Shopify

              What it Does

              Cross-site request forgery (CSRF) token cookies prevent even the craftiest of hackers from hijacking our site on their own domain to get your accounts hacked.


              1. Consent Cookie

              Type of Cookie: Utility

              Cookie Provider: Shopify

              What it Does

              We install this cookie so The Lab Label can recognize that you have given the consent to receiving cookies and load the page accordingly.

              1. Facebook Cookies

              Type of Cookie: Statistics

              Cookie Provider: Facebook, Inc.

              What it Does

              We use a Facebook pixel to better track the traffic we receive from Facebook and Instagram and to measure the effectiveness of our adverts and sponsored posts. The Facebook pixel will install several cookies if you consent to statistics cookies on The Lab Label.

              More Information

              Read more about the Facebook Pixel. Visit Facebook's Cookie Policy to learn more.

              1. Google Analytics

              Type of Cookie: Statistics

              Cookie Provider: Google LLC

              What it Does

              We use Google Analytics to measure traffic on our site, to analyze sources of traffic, and to monitor the effectiveness of our marketing activities. Google Analytics uses several different cookies, which will be installed in your browser if you consent to statistics cookies on The Lab Label.

              More Information

              Find out more about Google Analytics cookie usage. Learn more about Google Analytics privacy safeguarding.

              1. Twitter Cookies

              Type of Cookie: Statistics

              Cookie Provider: Twitter, Inc.

              What it Does

              We use a Twitter conversion tracking code to better track the traffic we receive from Twitter and to measure the effectiveness of our adverts and sponsored posts. The Twitter Website Tag will install several cookies if you consent to statistics cookies on The Lab Label.

              More Information 

              Read more about Twitter's conversion tracking. More on Twitter's cookies here.



            5. Analytics
            6. For statistical analyses we use web analytics services to collect information about the use of this site.

              General tracking information

              The tools collect information such as

                • Device and browser information (operating system information, mobile device identifier, mobile operating system, etc.)
                • IP address
                • Page accessed; URL click stream (the chronological order of our internet sites you visited)
                • Geographic location
                • Time of visit
                • Referring site, application, or service

                We use the information we get from the providers only to determine the most useful information you are looking for, and to improve and optimize this website. We do not combine the information collected through the use of the tools with personal data.

                Depending on the provider the information generated about your use of the website may be transferred to and processed in third countries, e.g. the United States. For further information about the potential risks of a cross border data transfer please refer to section Cross Border Data Transfers of this Privacy Policy. The tools collect only the IP address assigned to you on the date you visit this website, rather than your name or any other identifying information. The provider will use this information in order to evaluate your use of the website, to compile reports on website activities and to provide other services relating to website and internet use to us.

                The legal basis for this processing is Art. 6 sec. 1 sent. 1 lit. f GDPR and represents our legitimate interest to analyse our website’s traffic to improve the user’s experience and to optimize the website in general.

                Google Analytics / Google Tag Manager

                We use Google Analytics, a web analytics service provided by Google Ireland Ltd., Google Building Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland ("Google"). On our behalf Google will use the information generated by a cookie for the purpose of evaluating your use of the website, compiling reports on website activity and providing other services relating to website activity and internet activity in connection with the use of the website.

                We have activated the IP-anonymization within the Google Analytics service, and your IP address will be truncated within the area of member states of the European Union or other parties to the Agreement on the European Economic Area. Only in exceptional cases the whole IP address will be first transferred to a Google server in the USA and truncated there. The IP-address your browser conveys within the scope of Google Analytics will not be associated with any other data held by Google.

                You may refuse the use of cookies by selecting the appropriate settings on your browser; however please note that if you do this you may not be able to use the full functionality of this website. In addition to that you may prevent the collection of the information generated by the cookie about your use of the website (including your IP address) and the processing of this data by Google if you download and install the browser plug-in available at the following link:

              1. Opt-Out of Analytics
              2. You are always free to opt out from the future collection of your personal data by us and Google Analytics in accordance with this Privacy Policy for analytics purposes by following instructions available on this link

              3. Social media plug-ins
              4. The website may include social media features, such as like, follow and share buttons, provided by third party social networks such as Facebook, Instagram and Twitter ("Social Media Features"). These Social Media Features may collect your IP address, which page you are visiting on our website, and may set a cookie to enable the Social Media Feature to function properly. Social Media Features are generally hosted by a third party but may also be hosted directly on our Website. Your interactions with these Social Media Features are governed by the privacy policy of the third-party social media network providing it. For additional questions you can contact us at

              5. Information sharing
              6. Your personal data will only be disclosed to a third party to the extent necessary to fulfil our contractual relationship.

                Legal basis for the transfer of your personal data is Article 6 sec. 1 sent. 1 lit. b and f GDPR and represents our legitimate interest to implement our general terms and conditions of business or any other agreements concluded with you.

                We may disclose anonymous aggregate statistics about users of the website in order to describe our services to prospective partners, advertisers and other reputable third parties and for other lawful purposes, but these statistics will include no personal data.

                We may disclose your personal data to our contractors who assist us in providing the services we offer through the website. Such a transfer will be based on data processing agreements. Therefore, our contractors will only use your personal data to the extent necessary to perform their functions and will be contractually bound to process your personal data only on our behalf and in compliance with our requests.

                In the event that we undergo re-organization or are sold to a third party, any personal data we hold about you may be transferred to that re-organized entity or third party in compliance with applicable law.

                We may disclose your personal data if legally entitled or required to do so (for example if required by law or by a court order).

              7. Cross border data transfers
              8. Within the scope of our information sharing activities set out above, your personal data may be transferred to other countries (including countries outside the EEA) which may have different data protection standards from your country of residence. Please note that data processed in a foreign country may be subject to foreign laws and accessible to foreign governments, courts, law enforcement, and regulatory agencies. However, we will endeavour to take reasonable measures to maintain an adequate level of data protection when sharing your personal data with such countries.

                In the case of a transfer outside of the EEA, this transfer is safeguarded by either Privacy Shield or EU Model Clauses. You can find further information about the aforementioned safeguards by contacting us via

              9. Security
              10. We have reasonable state of the art security measures in place to protect against the loss, misuse and alteration of personal data under our control. For example, our security and privacy policies are periodically reviewed and enhanced as necessary and only authorised personnel have access to personal data. Whilst we cannot ensure or guarantee that loss, misuse or alteration of information will never occur, we use all reasonable efforts to prevent it.

                You should bear in mind that submission of information over the internet is never entirely secure. We cannot guarantee the security of information you submit via our website whilst it is in transit over the internet and any such submission is at your own risk.

              11. Data retention
              12. We strive to keep our processing activities with respect to your personal data as limited as possible. In the absence of specific retention periods set out in this policy, your personal data will be retained only for as long as we need it to fulfil the purpose for which we have collected it and, if applicable, as long as required by statutory retention requirements.

              13. Your rights
              14. Under the legislation applicable to you, you may be entitled to exercise some or all of the following rights:

                  1. require (i) information as to whether your personal data is retained and (ii) access to and/or duplicates of your personal data retained, including the purposes of the processing, the categories of personal data concerned, and the data recipients as well as potential retention periods;
                  2. request rectification, removal or restriction of your personal data, e.g. because (i) it is incomplete or inaccurate, (ii) it is no longer needed for the purposes for which it was collected, or (iii) the consent on which the processing was based has been withdrawn;
                  3. refuse to provide and – without impact to data processing activities that have taken place before such withdrawal – withdraw your consent to processing of your personal data at any time;
                  4. object, on grounds relating to your particular situation, that your personal data shall be subject to a processing. In this case, please provide us with information about your particular situation. After the assessment of the facts presented by you we will either stop processing your personal data or present you our compelling legitimate grounds for an ongoing processing;
                  5. take legal actions in relation to any potential breach of your rights regarding the processing of your personal data, as well as to lodge complaints before the competent data protection regulators;
                  6. require (i) to receive the personal data concerning you, which you have provided to us, in a structured, commonly used and machine-readable format and (ii) to transmit those data to another controller without hindrance from our side; where technically feasible you shall have the right to have the personal data transmitted directly from us to another controller; and/or
                  7. not to be subject to any automated decision making, including profiling (automatic decisions based on data processing by automatic means, for the purpose of assessing several personal aspects) which produce legal effects on you or affects you with similar significance.

                You may (i) exercise the rights referred to above or (ii) pose any questions or (iii) make any complaints regarding our data processing by contacting us using the contact details set out below.

              15. Contacting us
              16. Please submit any questions, concerns or comments you have about this privacy policy or any requests concerning your personal data by email to

                The information you provide when contacting us ( will be processed to handle your request and will be erased when your request is completed. Alternatively, we will restrict the processing of the respective information in accordance with statutory retention requirements.

              17. Amendments to this Privacy Policy
              18. We reserve the right to change this policy from time to time by updating our website respectively. Please visit the website regularly and check our respective current privacy policy. This policy was last updated on 8 October, 2019.